Interviewing 911
GETTING AN INTERVIEW DOES NOT MEAN THAT YOU GOT THE JOB
You sent out your dynamite resume and get the
long anticipated phone call. Your resume was the key that opened the hiring
manager’s door. “When can you come in to meet with us?” Your adrenaline is
flowing rapidly and you are so excited, but guess what, you have a few more
steps to take. The job is not yours as yet! You have to contend with the other
fortunate individuals that the receptionist will call to schedule more
interviews.
Nothing in life comes without preparation.
To graduate from school, you prepared yourself for graduation day. You took a
set of steps and classes that prepared you for your diploma. To pass those
classes, you prepared for each examination. You may even have burnt the
midnight oil to get those passing grades. In the same manner that you sold
yourself on paper to win an interview, likewise you must sell yourself to beat
the competition at the interview! The only way to do this is by preparation. I
cannot emphasize how important it is to prepare. Notice, I did not say rehearse
for the interview. You should not rehearse line by line what you are going to
say. Preparation is very much different from a rehearsal. We rehearse poetry
by memorizing line by line. Not so with interviews. Preparation is the set of
steps we take for a certain event in order for us to present ourselves in a
confident manner.
The interviewer can quickly identify people
who do not prepare for the interview. She asks you a question and you start
babbling aimlessly. You begin giving more or less than what is required.
PREPARING FOR THE INTERVIEW
What you should know before you enter the
interview (Click the link for details)
Research
Employers are usually impressed to know that a candidate took the
time to learn about their company. Utilize the numerous resources available to
find out about your prospective place of employment. What products or service
do they offer? What is the history of the company? What does the department
you may be working in do? Use the Internet or the library. No matter what
level position you are applying for, it is good to know something about what the
company does, its place in the community, and the world at large. No matter
what position you are applying for, you will be contributing to the company’s
growth in some way. Don’t you think you should know something about what you
will be contributing to? Is the company’s mission in line with your goals?
Researching the company will give you an edge over other
competitors for the same job. You will be able to allude to some of the things
you found out during your interview. As a matter of fact, some employers will
ask you outright, what do you know about our company? This is your time to
shine! Imagine how other ill-prepared interviewees will react to that same
question. I really don’t know much is not an impressive answer. It shows how
unprepared you would be if hired for the job. It also shows that you are not
really interested in the company and that you may only be pursuing a paycheck.
Evidence of your Work
If you have a portfolio, bring it along with you. I have done this
successfully showing proof of work that I did. Be careful not to bring
items that will release confidential information of the company you are leaving.
Some people have even brought their performance appraisals to share with their
interviewer.
Read your Resume and Get Familiar with your
own self
As a professional resume writer, my job is to
present you at your best on paper so that you can obtain an interview. Many
times when my clients read their resumes, they ask, “Is that really me?” I
bring out their qualifications in ways they never imagined. So now it is your
job to read your resume and get familiar with yourself. Pick out the key
qualifications that correspond to the ones that the position requires. Find
ways in which those qualifications would help you in the position that you are
applying for. The interviewer may very well pick out these key lines and ask
you how will they correlate with the job you want. So get confident in yourself
and develop an intimate knowledge of your selling points. You know yourself
better than anyone else.
How to Dress for your interview
The way you dress says a lot about you before you even open your mouth.
Image speaks volumes. Some have gone as far as saying image is 90% and
knowledge is 10%. Remember you will be representing the company that you
work for. Therefore there is certain protocol to follow when dressing for
interviews. The standard dress is to wear conservative colors such as navy
blue, black and brown. I was a participant on a panel interview in which a
candidate wore a red suit. That did not impress the other panel members at
all. The interviewers carried on for days about how the woman was
obviously power struck to wear red before she even got the position. You
should wear clean, neatly pressed suits with all your buttons in tact.
Remember you are going to be the center of attraction during the interview.
Try to match as closely as possible. Shirts should be nice and clean.
Take care not to have whites looking like yellow. On the other hand, do
not go in the room smelling like bleach.
Keep fingernails nicely cut and clean. Do not wear strong perfume.
You are not going on a date. Also the interviewer may be allergic to your
perfume and you do not want any strikes against you for how you smell. A
good rule of thumb would be to look at yourself in the mirror right before the
interview. Examine your facial area since this is where most contact will
take place. That includes your nostrils. You do not want furry
friends hanging out. The bottom line is you want to look presentable.
Punctuality
Be on time. It is important that you get to the
interview at least 20 to 30 minutes early. You may be required to complete
applications before the actual interview. Not to mention that you will feel
more composed and less nervous when you don’t have to rush through the door.
Set your alarm if necessary so that you will have adequate time to groom
yourself and eat a meal. If the interviewer gives you the opportunity to select
an interview time, be sure to choose a time that works for you. A good idea may
be to conduct a test run to the company a few days before the interview. This
is especially a good practice if you do not know where the job is located.
The Receptionist
Do not underestimate the importance of the
receptionist. Be courteous and put your best foot forward the moment you enter
that building. The hiring manager may ask the receptionist for feedback
concerning your entrance. Do not be rude to him or her or treat them like they
are beneath you.
Completing Your Application
If you were serviced by Rewarding Resume Services, you should be
armed with your Job Application Worksheet (JAW). This worksheet has all the
information you will need to transfer to your application. You should also have
a list of personal and business references complete with contact information.
Make sure you got permission from each referral before including their name on
your application. This will prevent surprises such as one of your references
giving out undesirable information about you.
THE ACTUAL INTERVIEW
The stage is ready for you to perform and perform you must.
Notice I did not say act. You should not become an impostor and be someone you
are not. Not only will you be deceiving your prospective employer, but also
yourself. Even if you do get the job, it will be as the individual you
presented yourself as during the interview and not the person you really are.
Be yourself! Do not lie. If you cannot perform a certain task, do not claim
you can. In many instances, people have been fired from jobs when the manager
finds out they lied on their applications, resumes and during the interview.
There are however, enhancements that you can apply to your persona.
There are different types of interviews. A
common one is the panel interview in which you will meet with a group of people
all at once. Many times, such an interview is designed to test how you react
under pressure. The interviewers will take turns shooting questions at you.
Take a deep breath, think about the question, and give them intelligent answers
that pertain to the question. Do not beat around the bush. Keep in mind that
they need to fill a position as much as you would like to get that job.
Body Language, it says a lot about you
It may first begin with a handshake, which tells a lot about your
personality. Give a firm handshake. Bring some tissue in case your hands get
sweaty and clammy. Your handshake must exert self-confidence. Do not prolong
the shake. On the other hand do not pull away instantly. Use good judgment.
It is a part of Western culture to greet each other by shaking hands. Greetings
are conveyed differently in various parts of the world. In Japan, bowing may
take the place of the handshake. Also, do not fold your arms. This is a
defensive gesture which may convey that you are hiding something from the
interviewer.
The interviewer may be a little
uncomfortable as well. He may try to break the ice with small polite talk. For
example, he may ask you if you found your way to the company address all right
and how good were his directions. Always stay positive. Even if it was
difficult to get there, keep a cheerful note. This is not the time to tell how
you got lost or how you broke your shoe heel on the way in.
This will also
be the time for you to size up the interviewer. Look around the office. Does
it have a warm feeling or does it feel like the North Pole. You will not have
an opportunity to do this if you meet in a conference room.
You look your
best and are sitting in front of the interviewer. You must be aware of your
body language. Not only are they listening to you, but they are also watching
your every movement. Rule number one is to maintain eye contact. Looking them
in the eye shows that you have nothing to hide. Notice I did not say to have a
stare down which will only make the interviewer uncomfortable. Look them
directly in the eye when answering a question, then look away. Lean forward to
show interest. Do not slouch and lean back as if you are in your recliner at
home.
If several
people are interviewing you, be sure to address the person who asked you the
question, while politely making eye contact with the rest of the group.
Smiling never killed anyone. It is good to maintain a pleasant
countenance. There is no need to keep a silly grin on your face or act like a
clown. However most people like to know you are agreeable and will fit in the
workplace. They do not want to work with a grouch. It is very important that
you maintain a positive and pleasant attitude. Have you ever heard as well that
“attitude is everything”? The very moment that you face the interviewer, you
are being sized up and judged to see if you will fit in with the other
employees.
The Way you Speak
You are evaluated as soon as you open your mouth. Your resume
and cover letter validated your written communication skills. Now the way you
talk and articulate will validate your oral communication abilities. Have you
noticed that many advertisements for job require excellent communication
skills? Can you communicate with the staff? If the job requires you to be on
the phone, how will you come across to clients? These are the things that the
interviewer will be trying to answer. As a part of your daily routine, you will
have to make phone calls perhaps to clients and coworkers in other departments.
If you are not a good communicator, hopefully you practiced on
how to speak in front of a mirror or role played prior to the interview. Speak
with confidence and do sound like you know what you are talking about. This
does not mean bragging. There is a distinctive difference between confidence
and bragging. You may have a monotonous voice but you must try your best to
sound upbeat and cheerful. It will not hurt to put a little pep in your step.
Let your face shine. Speak passionately about your work and capabilities.
Articulate and pronounce all your words well so the interviewer will not have to
ask you to repeat yourself. This gets to be annoying. So what if you have an
accent? Your accent has nothing to do with how well you speak. If you have an
accent, speak slower and clearer. Also it would be a good idea to brush up on
your grammar. Your aim is to impress the interviewer. Avoid having anything in
your mouth. That includes candy and chewing gum. This reflects your degree of
class and professionalism.
The Most Frequently Asked
Questions, why they are asked and how to Respond
QUESTION:
So, tell me about yourself.
WHAT THEY ARE REALLY ASKING:
This question can either make you or break you.
This is not your opportunity to talk about your personal life starting with your
birth, your children and your home. Keep it short! The interviewer is looking
for a brief, organized statement of your education, professional achievements
and goals.
HOW YOU SHOULD ANSWER:
This question is your opportunity to tell the interviewer about
your job skills, job achievements, your performance on past job and what you
hope to contribute to the organization. Did you notice that everything should
relate to the job? Another variation of this question is what
can you do for us? Again here is the time to go into your abilities and
tell what you have done in the past and how you can make a difference.
QUESTION 2 - Tell me your weaknesses…a
tricky question.
WHAT THEY ARE REALLY ASKING:
How can we eliminate you right here when you tell us what makes
you a poor worker?
HOW
YOU SHOULD ANSWER:
While
it is good to be honest, you can be quite selective here. This is not time
for confession. Instead, inform the interviewer of an attribute or
characteristic that can be cast in a positive light. Consider the
following example. I am a workaholic who always volunteer to take on extra
work when asked. However I need to realize that even though I like to keep
busy, there are times when I should share the workload with others.
Another example is this. Because I work better under pressure, I tend to
procrastinate. Even though I produce better results this way, I need to
give myself adequate time to work on projects. Do you get the idea? Even though these answers seem negative,
the interviewer will see the positives in it. Which boss would not like a
workaholic? Use specific examples. Tell of a time in which you exhibited such
behavior. You don’t want to sound like the person who the interviewer last
spoke with. Your unique experience will set you apart from the others.
QUESTION - Where do you see yourself 5 years
from now
WHAT THEY ARE REALLY ASKING:
Are you a stable potential employee or a job hopper? Will you be job-hunting
again six months from now?
HOW
YOU SHOULD ANSWER:
Do not tell the interviewer that you would
like to be in his/her position. A good answer is you would hope to be still in
the company making advancements in your career as well as contributing to the
growth of the company. Tell me of an
instant in which you…… Think of experiences in the past. Slow down, it is ok
to tell the interviewer that you need a little time to think. It shows that you
did not memorize your answers. Think of projects you worked on, difficult
situations you overcame, a crisis that you solved. Make sure that they are ones
that ended successfully with you as the main character.
Questions for the Interviewer
So you made it through the interview and it is time to wrap it
up. The interviewer asks you, so do you have any questions for us? You smile
and say, “No you have covered it all.” Wrong answer. Remember they want you as
well as you want them. Find out about the position. Is it what you really
want? Ask questions to determine this. You must show a curious mind. Have at
least two questions for the interviewer. For example, what would I have to do
in order to be successful in this position? Another would be why did the last
person in this position leave. Did they meet the department’s goals? As
information is given to you about the position, throughout the position, you
should be forming questions in your head. The answers should give you more
insight on the job.
Questions Not To Ask
Salary
Do not ask about salary until you have gone through the entire
interview process and the interviewer has made it clear that you are the chosen
candidate for the job. Always state that salary is negotiable. You want to
avoid appearing as being money hungry. Salary is a way of weeding out over
zealous and unambitious candidates. You should have researched salary before
going to the interviewer.
Benefits
Do not ask about benefits. Most companies will
volunteer this information to you at the appropriate time. The last thing you
want to do is look like you are mostly concerned about what the company will do
for you.
Follow Up
How many unthankful people can you think of? Hopefully you are
not one of them. Before leaving the interview, note the name of your
interviewers or ask them for business cards. Ask them their time frame for
making a hiring decision. Be sure to send a follow-up letter thanking them for
their time spent interviewing you. You were probably selected from a large pool
of applications. Include some key points that you went over in the interview.
You should have been taking mental notes all along. Reiterate what you can do
for them and how you will make a difference. Conclude your letter that your are
convinced that you are the one for the job. Your letter should be short,
powerful and confident. A follow-up letter can be enough to jog the interviewer’s memory
and cast you in a positive light.
LEAVING GRACEFULLY
Congratulations! You aced the interview and will have to break
the news to your current employer. Now is not the time to gloat and brag.
Remember not to burn your bridges. It is a small world and you may encounter
your current boss later down the road again. This is especially true if you
intend to remain in the same industry. Not to mention that the grass is not
always greener on the other side and people have left jobs only to return. You
will also need good references.
Do not tell your coworkers of your job change before you tell
your boss. Rumors fly like wild fire. Sit down with your boss and inform
him/her in a respectful manner that you will be leaving. Do this in writing
giving at least two weeks notice. Offer to make any necessary transitions and
perform training if needed. You must end your employment on a good note. Your
boss may harbor some resentment for you leaving. Hopefully, it will not be in
the middle of a project. Your letter should have a pleasant note. There should
be no bitterness present. Inform your boss that you have found another job that
is more in line with your future goals. Thank him for all the opportunities
that were presented to you during your time at that company. Try hard to
remember how happy you were when you landed the job you are about to leave. Let
that feeling echo in your resignation letter. Your employer should realize that
it is time for you to move on.
During your last two weeks, do not wander aimlessly, shunning
your work and taking lengthy lunches. Just as how you made a good first
impression to get the job, leave a lasting impression when you leave. You don’t
want to leave a bad image. Leaving on a cantankerous and negative note is
usually a sign of something deeper, bad character.
CONCLUSION
When I look back on all my interviews, I have no regrets. Each
time, I entered the room with confidence, knowing that I was a great person for
the job. My positive attitude did a lot for me.
I put my best foot forward and let faith have its perfect work.
If I was not selected for the job, then it was not the perfect will of God. It
was not meant to be.
I have somehow found myself on the other side of the table. Yes,
I now wear the hiring manager’s shoes. I see apprehension, fear, confusion,
dishonesty, confidence, loyalty, and passion shining in the eyes of those I now
interview.
To be successful, you must feel successful. You are how you
feel. If one interview does not work out, keep on trying. There is a job
waiting out there just for you. Use each interview as a tutelage and learning
tool for the next one. As the old saying goes, practice makes perfect.
Trudge forward; your reward is coming soon. I conclude with the
following:
Each day is a learning experience. Take care to spend every day
preparing for the next to come. When you move ahead in life and stretch one
hand forward, never fail to take advice of the ones who have walked your path,
and in the same manner reach back with the other hand to those who are coming
behind you: for life is a chain of experiences held together by love. Do not
be the one who breaks the link in the chain. Life is full of opportunities.
Reach for the stars, do not limit yourself.
The opportunities of life are
yours to seize boldly. Share your knowledge, experiences and success with
others, but always remember that you, too, have earned the right to partake.
MAY GOD RICHLY BLESS YOU IN
YOUR CAREER AND FOR THE REST OF YOUR LIFE.
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